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Dear Amazon Team,

 

We received an email from Amazon about a copyright complaint:

ASIN: 填被投诉的ASIN

Complaint ID: 被投诉ID

 

We are convinced that this is a malicious complaint for the following reasons:

 

1) We have no infringing trademarks. We are legitimate regular brand sellers. We own the trademark 品牌名in the United States and its registration number is 注册号. 品牌名 is a brand that 注册公司名（后台的） authorized us to sell on Amazon, and we have registered this brand on Amazon, please check Picture 12-13.

 

2) We have no infringing on appearance patents. This product was developed by 注册公司名（后台的） and applied an appearance patent. Please refer to Picture 1, 2, 3 for the model files. We have obtained the acceptance notice from the US Patent Office, please check 附件文件名.

 

3) We have no infringing images. This product was created on June 30, 2021, all pictures were taken and designed by our designers, please check Picture/PSD 5-11.

 

4) We have no infringing text. We didn't use the brand "投诉者品牌名" on our text. The listing text is written by ourself, our was created on June 30th. But the complainant’s text was created on Sep 30th, please refer to picture 14-15.

 

5) Also attached is the proof of purchase invoice, please check Picture 16. The complainant has again launched a malicious complaint and this product has now been taken down by malicious complaint. We have communicated with the complainant several times, but have not received any response. We can provide further information to prove the compliance of our products.

5) This case is that the complainant has built a very simple website with no inventory, sales method, payment method, etc., which is only used for malicious complaints. They misappropriated my product image and simply changed the brand name to "投诉者品牌名". Then use this website to complain to us for image infringement. And they also used improper means to modify the pictures of my products, which affected my sales. I found that they are also selling on Amazon, this is their ASIN , and his current picture is also plagiarized from others! And other products were copied in the same way on the website of the complainant.

 

6) Here is the link to our official website:    自己的官网链接或者亚马逊链接  , created on July 29, 2021.

Here is the link to "投诉者品牌名" official website: 投诉者独立站链接, created on Sep 30th, 2021.

We sincerely ask that Amazon, upon receipt of this appeal letter, investigate and restore our ASIN as soon as possible. If you need more information please contact us.

 

Look forward to your reply soon.

 

Sincerely,